Return PolicyRefunds and Exchanges
We want to make you happy! You may return or exchange any item for any reason as long as the item is in 100% saleable condition. For clothing items, items must not have been worn and/or washed. All items must be returned with the original packaging and with tags in place.
Customers returning items will be given store credit for the item (inclusive of shipping costs in the event of lost/damaged/defective products).
Exchanges will be sent same or similar items of same cost.
If you received defective/damaged items or incorrect items, please accept our apologies and contact us at 619-223-7245 or Contact Dennis. Or you may email us at info@DennisConner.com at so we can make it right.
Please note that returns are accepted within 14 days from shipped date for domestic orders and 30 days from shipped date for international orders.
Who Pays for Return / Exchange Shipping?
Damage or Defect
Shipping costs will also be refunded in the form of store credit on returns of damaged or defective goods.
If you decide the item just wasn’t for you, we’d love to offer you something you do want! But we can’t pay for return shipping or re-shipping.
In-store return or exchange
Items may also be exchanged or returned to the Dennis Conner Store located at 2302 Shelter Island Dr., San Diego, CA 92106